Wespay Advisors Success Stories

Challenge:

A $4+ billion commercial bank asked Wespay Advisors to evaluate its Cash Management Services to identify industry sound practices and efficiency opportunities to reduce incidents of fraud and improve its customer implementation timeline.

Solution:

Wespay Advisors analyzed the bank’s ACH, Wire and Remote Deposit Capture services and identified process improvements to standardize its onboarding process and improve the effectiveness of its risk controls, improving its new customer onboarding time and reducing the residual risk of the bank’s Cash Management Service to align with its overall risk appetite.

“We’ve hired a number of consultants in the past and this is by far the best project we’ve ever had.”

Manager, Compliance & Risk $2.8B Credit Union

Challenge:

A $500 million credit union asked Wespay Advisors to help create an ACH program so that it could offer ACH origination services to its business members for the first time.

Solution:

Wespay Advisors provided the credit union with sample origination agreement and disclosures, trained its staff, and helped to author the policies and procedures and created a phased implementation timeline that allowed the credit union to become an ACH Originating Depository Financial Institution that met member demand and provided a new source of revenue.

“After a thorough search for a partner to complete a full analysis of our current payments offerings/services provided to our members, we selected Wespay Advisors. From day one, we knew we made the right decision. Wespay Advisors came on-site and spent a few days with us to discuss our payments program and to better understand our organization. ”

Marlo Cooper, Senior Payment Operations Manager – EFT United Nations Federal Credit Union

Challenge:

A $1+ billion credit union specializing in small business loans asked Wespay Advisors to help create a payments plan to better complete with the more sophisticated treasury management capabilities of its market competitors.

Solution:

Wespay Advisors analyzed the client’s current capabilities and created a multi-phased strategy for adopting new instant-payment solutions designed to improve the speed and efficiency of its payments services and recommended organizational changes to help the credit union achieve its desired reputation of cutting-edge technology solutions for its members.

“Wespay Advisors is a recognized leader in the payments sector and a strong resource for us at Western Alliance Bank.”

Joe Infranco, Payment Operation Manager, Western Alliance Bank